![]() ![]() If you face any issue, please reply us with the screenshot of the error you are getting. Perform File Backup & Restore to WD External Drive Using Acronis True Image for Western Digital Rest assured will assist you in a better way.īased on your query, I would request you to please refer the below mentioned link in order to to restore the backup to your DAS drive:Īcronis True Image for Western Digital File Backup and Restore to a WD DAS I understand your concern regarding My Passport drive. Thank you for contacting Western Digital Customer Service and Support. I’ve opened a ticket at the WD technical support with the same problem description from above and here is the answer Please provide a new Acronis OEM version which includes this functionality or can someone explain to me, how I can create encrypted backups using Acronis OEM of WD and recover this later by the rescue thanks for your answer. To WD, I think that backup encryption is nowadays a must-have feature for every serious backup-software and the Acronis OEM version of WD is useless this way. Drive cannot be unlocked using the rescue stick when encrypted with WD Security.Encryption option is missing in the settings of Acrones OEM of WD.So, I am forced to create a backup without any encryption at all using the Acronies OEM version of WD to be able to use the rescue stick because The 2nd problem is, that the drive, which is encrypted with “WD Security”, cannot be unlocked when booted to the rescue stick. This way I would be able to boot by this stick and recover e.g. This works fine as a workaround using Windows only.īut Acronis proposes to create a “Rescue Media Builder” stick too in case of a complete system crash. I unlock the drive, do a backup with Acronis - fine. So I’ve tried out to use “WD Security” to encrypt the complete external drive. ![]() The first problem is that this important features is missing in the Acronis OEM version of WD. Because the support of “WD Backup” has ended, I’ve recently switched to “Acronis True Image for Western Digital” OEM version as suggested at the official product page Software and Firmware Downloads | WD SupportĪs stated by the Acronis documentation, the Backup encryption should be part of the Settings options e.g. ![]()
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